We can improve your company's performance and reduce your operating costs by assisting with the development and implementation of a Quality Management System (QMS) that ensures more efficient and accountable processes, and provides all levels of management with tools to produce performance data that can drive developmental improvement, and provide feedback and visibility from all levels to the top.

A good and effective QMS is designed around your existing operations with key management personnel involvement. The new ISO9000: 2000 foundationed standards are based on factually oriented management of the whole company, taking into consideration all of the inter-related processes that make up the operating entity of the company, with the intent of unifying the various departments toward success through cooperation and communication.

An effectively implemented QMS, if properly communicated and understood, provides a tool for management to review the whole operation, department by department, and in relation to each other, to develop internal communication links interdepartmentally, and with management bidirectionally, resulting in constant incremental improvement.

Ideally, an effective QMS fosters a culture where everybody strives to achieve optimum customer satisfaction, internal and external. In this culture one process cleanly hands off to the next, and cumulatively then to the external customers. This environment ensures employee loyalty and process ownership, with all striving to make each operation successful, thus contributing to the satisfaction and loyalty of the organization's customers. This is a major part of what IMS does for our clients.

An ISO9001: 2000 compliant quality management system can also be used as the basis for establishing internal control and financial reporting procedures as mandated by the Sarbanes-Oxley bill, when audited by a registered accounting firm, at less cost and much quicker than using such a firm to implement these requirements.

Call our offices for additional information or a quote.